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July 2018
How Have You Created Magic with the Cireson Self-Service & Analyst Portals?
*Submissions Now Open*
Sharing is caring – It’s your chance to show off a #humblebrag and inspire others within the community on how you’ve gone above and beyond with the Cireson
Self-Service Portal
and/or
Analyst Portal
.
Our customers and community members fight the good support fight daily providing top notch customer service. They’ve done some really cool things with the Portal, including adding the ability to
preview work items
and
easy asset searching
, making it easier for end users to request support and for Analysts to close tickets.
Check out more examples here
and submit your customizations to team@cireson.com.
Save the Date: 9 October 2018
Cireson is Coming to the UK for a One-Day
Service & Asset Managemet Event
Team Cireson is coming to Birmingham for a one-day Service and Asset Management focused event on
9 October
. We'd love to see you there!
With multiple tracks we'll be covering a variety of topics, best practices, and customer success stories, including:
Hands on learning and training with live SCSM demo labs
Leverage System Center for increased automation
How to extend your Service Catalog to other departments
Ways to consumerize self-service to empower your business
Increase customer satisfaction with intelligent Service Request offerings
Explore advanced remote support tools to increase first-call resolution
Master hardware asset management with SCSM
Connect with local partners and customers to share experiences, customizations, and get ideas
Meet and greet with Cireson Co-Founder Paul Sutton
RSVP and Save Your Place Today
Reply to this email or shoot us an email to
team@cireson.com
so we can add you to the registration list and provide more details.
A 4-Part Webinar Series:
Master Hardware Asset Management with Microsoft Service Manager & Cireson
Many organizations struggle with maintaining continuous and comprehensive visibility into their hardware asset estate. To minimize these struggles, join us for a four-part webinar series and explore tips for developing a mature Asset Management program with our integrated solutions for Microsoft Service Manager.
We'll show you the easy way to control all hardware assets from the process, technical, and organizational perspective from purchase through retirement, how to leverage automation for increased efficiency and standardization, as well as examples of customer Portal customizations.
Save Your Seat
Free Training Fridays
Join our world class Global Support team on Fridays for free, quick, webinars filled with System Center & Cireson tips and tricks, how-to's, and more.
View the upcoming schedule and register
here
.
Have an Idea for a New Feature? We Want to Hear From You!
Submit feature requests for existing products, or ideas for new products in the Cireson Community.
Browse
ideas other members have submitted, and vote/comment on ones you like to help them become a reality!
Not yet a Community member?
Joining is easy
. Simply use your Cireson Support credentials or LinkedIn profile to join today!
+1 (855) 871-1232
1431 Pacific Highway #H3 San Diego, CA 92101 USA
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