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New Training Courses for Cireson and Microsoft System Center
Creating New Cireson Knowledge Base
Article Notifications in SCSM 

We were recently asked by a customer to provide a solution where a specific set of users (Knowledge Managers) could be notified when a new Cireson Knowledge Base Article is created. They wanted the ability to go in and review published articles right away, as there were several times when articles were created, and the Knowledge Managers were not notified.

Check out how we customized a solution to pull articles into the Service Manager Database. 
Monkeying Around
Our infamous IT Monkey has been busy traveling around the globe, visiting customers and even helping out with some projects. Want him to stop by your office? Email

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Join our Global Support team on Fridays for free, quick webinars filled with Cireson tips and tricks. View the schedule and register
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Sign-up for monthly service management, asset management, System Center, and Cireson product webinars. Check out upcoming sessions and register

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Get the most out of your System Center investment
and maximize use of
the Cireson solutions. We have training programs to fit your needs, role, timeline, and budget.

Event Recap: Modernizing Service & Asset Management with Microsoft Service Manager & Cireson 

Last week our EMEA team hosted a one-day event focused on Service and Asset Management with SCSM and Cireson in Birmingham, UK. Multiple tracks covered a variety of topics, best practices, and customer success stories, including ways to leverage System Center for increased automation, how to extend your Service Catalog to other departments, and ways to consumerize self-service to empower your business. Thank you to everyone who came out, as always we enjoyed seeing you and collaborating! 
Giving Back: Wild Futures

At Cireson, we strive to not only make IT better, but to do our part in making the world a better place as well. We do this by donating some of our time and profits to social-change organizations so they can amplify their impact. 

With a passion for primates (IT Monkey), one organization we work with is Wild Futures. They're a UK charity
 founded upon five decades of experience as a leader in the field of primate welfare and conservation, environmental education, and sustainable practice. They are committed to protecting primates and habitats worldwide.
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Meet our adopted Black-capped Capuchin Monkey, Banjo. He was born in 2009, loves being in the front row at feeding times, and is best friends with his sister, Roccita.